General Terms And Conditions

The General terms and conditions (GTC) of the Tack'n'Ride Bécheiraz, Altmannsteinstrasse 36, 8181 Höri (later "the company") apply without exception. Deviations are only valid if they have been confirmed by the company in writing by the managing director. The applicable terms and conditions during the ordering process are displayed and can be reviewed online on at any time.

1. Order / Delivery / Shipping

The order is, in principle, via the online shop. The company is not liable for orders that are not sent but registered with the company. In this case, the company must be informed in writing of the appointment and a reminder (in default). Any delivery dates are given on the Internet by the company, or shall be communicated by the company.

The goods remain property of the company until the full amount of the invoice has been paid. In general they are shipped according to the delivery conditions as soon as we received the payment. The delivery will be done by Post. The delivery cost will be shown either on the invoice or in special cases may be collected in cash upon delivery (COD).

The contents of the package must be checked upon receipt and transportation damage or packing errors shall be reported immediately in writing. You may use the Online contact form on After the expiration of the return period, the delivery is considered to have been properly and correctly delivered.

In the case of export deliveries we use with Incoterms DAP cleared / DDU, i.e. the purchased goods, packaging and shipping costs are included. Not included are any import duty in the destination country as well as value added tax, sales tax or potential declaration fees from the shipper. These will be charged to you by the transport company directly.

2. Right of return

The purchase contract is valid upon submitting the order in the online shop. The company honors a voluntary 14 day right of return after receipt of the goods by the customer. This applies to all items except sale items and items which have custom embossing, engraving, are custom made or have been already used or specially procured for the customer from a supplier by the company. Due to security and quality reasons we further cannot take back liquids, feed and horse bits.

To meet the deadline for Returns from Switzerland it is enough the timely send of the article with the accompanying invoice to the following address:

Altmannsteinstrasse 36
8181 Höri

Please contact us prior to return from abroad with respect to return address and declaration. We will not accept any package where we have do cover additional taxes or duties.

Please note:

The company reserves the right to check the date of shipment to the customer and to bring any of the 14 days. If the returned goods are received after 16 days at the company, we accept the return only if it can be proven that the goods have been, at the latest, shipped on the evening of the 14th day. Thus, the customer is liable for the return of the goods to the company.

In case of an outstanding pre-payment of an order, goods will be considererd delivered after 10 days plus standard shipping time. This means, that the right of return voids after 30 day for domestic Economy shipping latest.

The goods will be tested after it is received by the company on use and damage. In the case of any impairment, the company with the customer contact in order to find a solution.

The overall value of a purchase order after the return of goods will be recalculated taking the validity of vouchers / free delivery limits into account. We will refund the difference as a gift voucher.

3. Price guarantee

All prices are, unless otherwise noted, including Swiss VAT, if any, advance recycling fees and copyright levies indicated.

The company is not liable for any incorrect information on the Internet, price tags or price tags from other article Only the amounts on the previously sent invoice, and the payment summary during the checkout process in the online shop are binding. The company shall not be liable for claims for damages arising from errors in illustrations, pricing, text, or due to delayed and non-delivery. In case the customer has paid the bill on time and no delivery has been made, he shall contact the company. In case an article becomes out of stock after order confirmation unexcepected, the customer is entitled to a refund of the amount paid for the missing item.

4. Quality guarantee

The company is liable for the products when used as described. Any other liability will not be accepted like technically related color deviations and product advances. In addition, the company shall only be liable in the event of damage is a direct cause of a failure of the said article during proper use. For all other damages the company may not be held liable in any way. The warranty conditions are included in the respective articles, and are to be followed precisely.

5. Payment

The delivery takes place only when the payment is received in full on one of the specified accounts of the company or via an online payment mean. The amount of the invoice is due immediately after placing your order and must be paid within 10 days latest. Partial payments are not accepted, cash discount and discount deductions are generally not allowed. The possible ways of payment are posted on the Internet and on the invoice. Other payment methods do not exist. The company reserves the right to the expenses for reminders to charge the customer to notice.

6. Ownership of Samples

The company may choose to send a sample item to view. In this case, the ownership of this sample remains with the company until the sample is returned or is purchased (after the Transfer of the purchase price).

7. Privacy

All personal data will be treated confidentially. The necessary for processing the transaction data will be stored, and the processing of the order, where appropriate, passed on to affiliated companies. Address data can be used for advertising purposes. Customers do not agree, you must notify the company in writing and in a clear time, place, and practical limit, as the customer may not be used for data ("my customer data may not be used for commercial purposes used for", "my customer data to advertising only in Switzerland and purposes"... etc.) to Create customer write no such contradiction, the order is deemed as acceptance of these General terms and conditions.

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8. Disclaimer for external Links

The company refers to its pages with Links to other sites on the Internet. For all these Links applies: The company expressly declares that it has no influence whatsoever on the design and content of the linked pages. Therefore the company dissociates itself hereby expressly from all contents of linked pages of third parties on our website and make these contents not to Own. This Declaration applies to all Links and contents of pages to which the Links lead.

9. Entries on the side of the company

A third party recorded a comment, a Text or a picture on a publicly accessible website of the company (Blog, chat rooms, exchanges of Experience), he is liable to, or for the content, or the one Shown in the picture. The company reserves the right to delete racist, wrong, or hurtful texts and images. Accordingly, the company distances itself clearly from all of the entries, texts and uploaded images of third parties. To this rule specialist contributions from experts, which can be uploaded under separate headings and only with the consent of the company.

10. Image rights

All image rights are held by the company or its partners. Any use without the Express consent of the company and its partners is not permitted.

11. Storage of the order text

After Submitting an order, an automatic order confirmation will be sent to the customer. The order text is at the company in the customer account are stored and can be retrieved from there at least until the purchase transaction has been completed. There is no guarantee for permanent data storage.

12. Applicable Law, Place Of Jurisdiction

The Swiss code of obligations applies. Any legal dispute shall be resolved according to Swiss law. Place of jurisdiction is Höri.

Höri, 7. February 2019